Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is meant to be an entertaining activity, not a way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose. If you find yourself viewing gambling as an income source or a solution to financial difficulties, it may be time to seek help.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your province) to participate in online gaming. In Canada, the legal gambling age varies by province but is typically 18 or 19 years old. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, please seek support:
- Chasing losses by gambling more to recover money you've lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essential expenses (rent, food, utilities)
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut down or control gambling
- Neglecting family, friends, work, or school due to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to gamble
- Experiencing relationship or employment problems due to gambling
Self-Help Tools
Many online casinos and gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit in a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose before stopping play
- Reality Checks: Enable regular notifications during play sessions to remind you how long you've been gambling and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from gaming sites for a set period, preventing access to your account
- Session Time Limits: Set automatic time-outs that end your gaming session after a specified duration
- Cool-Off Periods: Take a break from gambling for a designated period to reassess your habits
Use these tools proactively to maintain control over your gaming activities.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
Provides resources, research, and support for problem gambling in Canada. - Gamblers Anonymous — Local support groups throughout Canada offering peer support and recovery programs.
- Provincial Problem Gambling Helplines: Most Canadian provinces offer dedicated helplines. Contact your provincial health authority for local resources.
International Resources
- GamCare (UK) — www.gamcare.org.uk
Free, confidential support and counselling for problem gamblers and their families. - GamStop (UK) — www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain. - Gambling Help Online (Australia) — www.gamblinghelponline.org.au
Free counselling and support services for Australians affected by problem gambling. - National Council on Problem Gambling (USA) — www.ncpgambling.org
Resources and helpline for problem gambling in the United States.
Take Action Today
If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. Speaking with a counsellor is confidential and free.
Your wellbeing is important. Don't hesitate to contact one of the organizations listed above or speak with a trusted friend, family member, or healthcare provider about your concerns.
Responsible Gaming is a commitment we take seriously. By gambling responsibly, you protect your financial health and overall wellbeing. Play within your means. Play for fun. Play responsibly.